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Guide

AndEase App Guide

Set up AndEase, log pain and medication, review insights, and keep control of sharing.

Use the guide as product help for tracking and sharing. AndEase does not provide diagnosis, treatment instructions, or medical advice.

1

Getting started and first launch

  • Open AndEase on iPhone and complete the first setup prompts.
  • Add the pain locations you want to track, such as head, back, knee, or another area.
  • Add the medicines you want to record, including dose, onset, and duration when those details are useful.
  • Review notification permission prompts so reminders can work when you enable them.
  • You can skip optional setup and add or edit locations, medicines, reminders, and sharing settings later.
  • Use AndEase as a personal tracking tool and appointment memory aid, not as medical advice.
2

Daily use

  • Use Dashboard as the main daily tracking view.
  • Select a pain location, then tap a pain level from 1-10 to create a time-stamped pain entry.
  • Add notes or symptoms when context matters, such as activity, sleep, stress, or a possible trigger.
  • Tap Take on a medicine to log a dose. If you are recording something after the fact, adjust the time where the app allows it.
  • Use Daily Check-in where available to capture a broader daily snapshot.
  • Use countdown cards and medication timing views to see what was recently taken and what is still active.
  • Open Logs if you want to confirm, edit, filter, or delete a Dashboard entry later.
3

Setup

  • Use Setup to manage the pain locations and medicines that appear in the tracking flow.
  • Create location names that are recognizable to you, then edit or remove them as your tracking needs change.
  • For medicines, add the name, dose, expected onset, and expected duration when known.
  • Use the effectiveness preview to check whether onset and duration settings make sense before relying on countdowns.
  • Keep medicine details focused on tracking. Follow instructions from your clinician or medication label for actual use.
4

Insights

  • Use Insights to review patterns across pain and medication logs.
  • Choose the time range you want to inspect, such as recent days, weeks, or a longer period before an appointment.
  • Read the combined chart by comparing pain levels with medication timing instead of looking at each entry in isolation.
  • Use summary cards to spot frequent locations, repeated timing patterns, and changes worth discussing.
  • Treat trends as a memory aid for conversations with a clinician, not as a diagnosis or treatment recommendation.
5

Logs

  • Logs show the full time-stamped history of pain, medication, symptoms, and notes.
  • Filter entries by date, type, location, medicine, or other available controls to narrow the list.
  • Open an entry to review the details and edit the fields the app allows you to change.
  • Delete accidental entries when needed, then re-log the correct entry if necessary.
  • Review Logs before exporting or sharing so appointment reports and CSV files reflect what you intended to record.
6

Reports, CSV, and backups

  • Use reports when you want an appointment-ready summary of logged pain, medication, and related history.
  • Use Settings > Export/Import CSV to create a file, save it, share it, or bring compatible data back into the app when supported.
  • Use backup and restore options where available if you want a supported copy of app data before changing devices or deleting data.
  • Review exported files before sending them to a clinician or storing them outside AndEase.
  • If an export will not share, save locally first or try a different share destination.
7

Settings

  • Use Settings for notifications, themes, CSV import/export, backups, and data management.
  • Turn reminders on or off in the app, then confirm AndEase has notification permission in iOS Settings.
  • Choose a supported theme option, or use the system appearance if you want AndEase to follow iOS light and dark mode.
  • Review Health permissions in iOS Settings if you enabled optional HealthKit context.
  • Be careful with data deletion or reset options. Export anything you want to keep before removing app data.
8

Apple ecosystem

  • Install the Apple Watch app from the paired iPhone when available.
  • Keep the Watch and iPhone nearby so recent tracking information can sync between devices.
  • Open AndEase on iPhone if Watch data does not appear current or a Watch entry has not appeared in Logs.
  • Confirm Bluetooth and Wi-Fi are enabled if the Watch is not updating.
  • Use widgets, Live Activities, Siri, and Shortcuts for supported quick actions in your installed app version.
  • If the Watch app still looks stale, restart the Watch app and iPhone app before contacting support.
9

Troubleshooting

  • If notifications are not working, check AndEase notification permission in iOS Settings and review Focus modes or notification summaries.
  • If Apple Watch is not updating, open AndEase on iPhone, confirm the Watch app is installed, and check Bluetooth and Wi-Fi.
  • If Daily Check-in is missing, confirm your app version and check whether the feature is available in your current setup.
  • If you made an accidental entry, open Logs, find the entry, and edit or delete it where supported.
  • If an export will not share, save it locally first or try a different share destination.
  • When contacting support, include what you expected, what happened instead, your app version, and your iOS or watchOS version.
10

Privacy and disclaimer

  • The personal app is local-first. Health entries stay on your device by default.
  • Apple Health access is optional and read-only where used.
  • CSV exports are controlled by you.
  • Clinic sync is optional and only happens when a patient chooses to connect or share data with a clinic.
  • Before connecting, review what data types and time range are shared and which clinic can access them.
  • Clinics see only the information shared through the clinic connection. You can disconnect, change sharing, or delete backend data from Secure Sync settings where supported.
  • AndEase does not provide diagnosis, treatment instructions, emergency support, or medical advice.

Need help with something in the guide?

Describe the issue, include your app version and iOS or watchOS version, and avoid sending personal health entries unless support specifically asks for a safe export.

Email support