App support
Get help with setup, tracking, reports, Apple Watch, widgets, and app settings.
Contact AndEase
Get in touch about AndEase.
Use the support form for app help, Secure Sync questions, bug reports, and privacy questions. Clinics can use the clinic inquiry form for demos, pricing, onboarding, and security documentation. Do not send personal health entries or sensitive screenshots unless support specifically asks for a safe export.
App support
App support and troubleshooting
Tell us what you expected, what happened instead, and the steps to reproduce the issue. Device and app version details help us respond faster.
Secure Sync help
Ask about clinic sharing, connection state, shared data scope, or disconnecting from a clinic.
Report a bug
Send steps to reproduce and safe screenshots only when they do not contain personal or health details.
Clinics
Clinic demos, pricing, and onboarding
New clinics should contact AndEase before using the Provider Portal. Onboarding can cover clinic roles, access needs, pricing, DPA and security documentation, and patient connection workflows.